OVERVIEW
A Sustainable And Cost-Effective Way For Businesses
The Neuropower Trade-in UPS Program is a sustainable and cost-effective way for businesses and individuals to upgrade their existing UPS units. This program allows customers to trade in any old or used UPS of any manufacturer and receive a discount of up to 25% on the purchase of best selling Neuropower UPS (Cronus Pro Series and Compact Touch Series). The program also provides customers with a hassle-free way to get rid of their old or used UPS unit and replace it with a new one.
ADVANTAGES
Benefits Of Trade In Program
Discount on Eligible Neuropower Accessories
As a perk for participating in the trade-in program, customers can purchase eligible Neuropower UPS accessories at a significant discount. This includes monitoring software yearly discounts, rail kits, SNMP cards, and more.
Battery Health Check for Returning Customers
Returning customers will enjoy an additional perk of free battery health check for the new purchased UPS at our service center. This service is valid for one year from the purchase date of the new UPS unit.
Upgrade to 4x the VA of Current UPS Capacity
Customers can trade in their existing UPS units for a new Neuropower UPS with up to four times the VA (voltampere) capacity of their current UPS. Alternatively, they can trade in multiple UPS units for a single larger unit.
Free Removal and Shipping of Existing Units
When customers order new units through the Trade-In UPS Program, they will benefit from free return shipping of their retired units back to Neuropower. For larger UPS units, Neuropower will arrange for pickup and return. This service is currently available in defined easy access areas, including Klang Valley.
3 Years Factory Warranty on New Units
Neuropower offers up to three years of factory warranty on new UPS units, depending on the specific model chosen.
Ecological Disposal of Returned Units and Batteries
Neuropower is committed to proper ecological disposal of all returned UPS units and batteries. All traded-in units, including hazardous UPS batteries, will be disposed of in compliance with the Environmental Quality (Scheduled Wastes) Regulations 2005. This ensures environmentally responsible handling and disposal.
Testimonials
Trusted & Reliable Partner
Neuropower has over the years upheld their role as experts and professionals in their industry on top of being an understanding and supportive partner and supplier. During the recent pandemic, Neuropower has countlessly offered top-notch support in the highest order to us with their nationwide service centre, in our fight against challenges form the pandemic. In short, we at Canon Medical Systems Malaysia Sdn. Bhd. are glad to be able to forge a long-term relationship with Neuropower Malaysia, having been able to live up to our strict standards and high expectations.
Neuropower provided outstanding support with the leasing and installation of UPS and back-up batteries. Their professionalism, attention to detail, and expertise were crucial with the set-up and they continue to communicate with the Team ensuring all issues are addressed and corrected immediately. We appreciate their commitment and dedication to providing us with excellent service.
We have partnered with Neuropower (M) Sdn. Bhd. since 2007, who have been supplying Philips Medical with their UPS and AVS Systems to protect our equipment. In the many years that we have worked together, the equipment supplied by Neuropower Sdn. Bhd. never failed to meet our expected performance. Their teams are also technically sound and their abilities to customize their solution to meet our needs yield beneficial results so far. They have also been very insightful, responsive and most importantly accountable.
Neuropower's performance towards Alyps Sdn Bhd is 'EXCELLENT'. We appreciate their effort in providing excellent services and hope that Neuropower can maintain the current performance in striving for excellence in supporting us.
Trade In Program FAQ
What is Neuropower Malaysia's trade-in program?
Neuropower Malaysia's trade-in program allows customers to exchange their old or existing power equipment for upgraded Neuropower solutions, making it easier to access advanced technology while optimizing their power infrastructure.
Which products are eligible for trade-in under Neuropower Malaysia's program?
The trade-in program generally covers a range of power products, including UPS systems and voltage stabilizers. Please check with Neuropower Malaysia's representatives for specific eligible products.
How does the trade-in process work?
The trade-in process involves evaluating the condition and specifications of your existing equipment. Neuropower Malaysia's experts will assess the value of your trade-in and offer credit toward the purchase of new Neuropower solutions.
What are the benefits of participating in Neuropower Malaysia's trade-in program?
Participating in the trade-in program allows you to upgrade to the latest, more efficient, and reliable power solutions. It helps you save on costs while ensuring your power infrastructure remains up-to-date.
How can I get started with Neuropower Malaysia's trade-in program?
To begin the trade-in process, contact Neuropower Malaysia's trade-in team. They will guide you through the evaluation, offer, and upgrading process, making it seamless to transition to new and improved power solutions.
Does Neuropower Malaysia have any restrictions on the age of equipment eligible for trade-in?
Yes, equipment that is more than 10 years old may not be eligible for the trade-in program. Neuropower Malaysia focuses on offering upgraded solutions with the latest technology and performance.
Does Neuropower Malaysia provide disposal services for old equipment that doesn't qualify for trade-in?
Neuropower Malaysia does not provide disposal services for equipment that doesn't qualify for trade-in. Customers are responsible for arranging the proper disposal of non-eligible items.
Is the acceptance of trade-in items solely dependent on their weight, or are there other factors considered?
While the weight of the trade-in item is a consideration, Neuropower Malaysia also evaluates the overall condition, functionality, and specifications of the equipment to determine trade-in eligibility.
Are there any limitations on the type of equipment that can be traded in?
The trade-in program generally applies to specific power-related equipment like UPS systems and voltage stabilizers. However, the eligibility of other types of equipment may vary. Please check with Neuropower Malaysia for clarification.
Can I combine multiple trade-in items to meet the rating requirement for trade-in eligibility?
Yes, in some cases, customers can combine multiple trade-in items to meet the rating requirement for trade-in eligibility. This can provide an opportunity to upgrade while optimizing old equipment.
Are there additional benefits for returning customers who trade in a Neuropower Model for an upgrade?
Yes, returning customers who trade in a Neuropower Model may receive enhanced trade-in value, reflecting Neuropower Malaysia's appreciation for their continued support and commitment to upgrading their power solutions.
How does trading in a power product from another brand's model benefit my next purchase from Neuropower Malaysia?
Trading in another brand's power product can qualify you for a discount on your next or immediate purchase of Neuropower's products. This incentive encourages customers to transition to Neuropower's advanced solutions while enjoying cost savings.