About Us - Neuropower

ABOUT

A Leading Provider Of Power Protection Solutions And Modular Data Center Solutions.

With our unwavering commitment to excellence and our vision of “Powering Possibilities. Connecting Futures.” We harness the extraordinary potential of power to shape a connected future for businesses across various industries.

At Neuropower, we understand that reliable and efficient power infrastructure forms the backbone of any thriving organization.

Therefore, we have dedicated ourselves to delivering innovative solutions that ensure uninterrupted power supply and foster growth. Our expertise in power protection solutions enables us to safeguard critical systems and equipment from power fluctuations, surges, and outages, ensuring operational continuity and minimizing downtime.

MISSION AND VISION

Our Mission

Create innovative solutions that power the growth and success of our clients’ businesses by leveraging our expertise and experience.

Our Vision

To become a versatile and comprehensive solutions provider, catering to the evolving needs of businesses across multiple domains.

POLICY

Quality Policy

At Neuropower (M) Sdn Bhd, we are committed to achieving our company goals and meeting the expectations and needs of our customers by ensuring the on-time delivery of quality services and defect-free products at competitive prices. We continuously improve our processes and uphold the effectiveness of our Integrated Management System to deliver cost-effective solutions.

By identifying customer needs, upgrading our machinery, and providing appropriate training to our staff, we ensure compliance with client expectations, ISO 9001 standards, and all relevant statutory and regulatory requirements. We also regularly establish and review our quality objectives to identify and pursue opportunities for improvement.

HSE Policy

At Neuropower (M) Sdn Bhd, we are committed to upholding the highest standards of health, safety, and environmental protection while continuously improving our performance. We provide safe and healthy working conditions to prevent work-related injuries and illnesses, comply with all legal and other applicable requirements, and proactively eliminate hazards and reduce occupational health and safety (OHS) risks.

Our efforts extend to the continual improvement of our health, safety, and environmental management systems, including measures to prevent and minimize pollution. We foster a strong safety culture through open communication, consultation, and active participation of employees in HSE matters. We also recognize and uphold every employee's right to refuse work in the presence of imminent danger without fear of retaliation or discrimination, and strictly enforce a zero-tolerance policy on drugs, alcohol, and prohibited substances in the workplace.

Globally Recognized Excellence

Officially ISO certified in quality, environmental management, and workplace safety.

HISTORY

Our Journey Till
Who We Are Now

2004-2006

Neuropower Malaysia Sdn Bhd was established.
Established connections for partners and distribution services within Peninsular Malaysia & East Malaysia.
Achieved nationwide distribution for Neuropower Malaysia.
Established connections for service centers starting from the Northern and Southern, and East region of Malaysia.
Won the Petronas Service Station UPS supply project.
Won the Ministry of Education (MoE) UPS supply project.

2008-2010

Established connections with Phillips Medical Malaysia on UPS support for medical equipment at IJN.
Won the Shell Service Station UPS project.
Won the nationwide UPS maintenance project for Air Asia Berhad.
Neuropower Malaysia head office building was completed.
Established connections with Toshiba Medical for UPS support.
Won the UPS project for Sky Chef’s data centre.
Won the Caltex Service Station UPS project.
Established connections with distributors abroad (Myanmar) for data centre projects.

2012-2014

Enhanced and revamped maintenance packages to provide comprehensive power protection solutions and battery replacement services.
Actively outlined various types of bundle promotions with our partners.
Mass supply of UPS to medical enquipment typically angiography machines.
Actively involved in projects related to the finance and banking industries.
Mass supply of UPS to payment systems nationwide for CIMB bank.
Established connections with programmable logic controllers (PLC) manufacturers.
Established connections with distributors abroad (Indonesia) for automation sector’s project.

2016 - 2018

Won the KPJ hospital nationwide maintenance project.
Mass supplied UPS to refinery and production plant to back up control systems.
Mass supplied power protection equipment to Malaysia Nuclear Agency for nuclear and technology research purposes.
Won the Telekom Malaysia nationwide UPS supply project.
Won the Aeon nationwide office equipment UPS supply project.
Won the Air Asia nationwide maintenance project.
Mass supply of UPS to Maxis Corporation to power up rural areas.
Established connections with Siemens Medical for UPS support.
Won a UPS project at Maldives' Tree Top Hospital.
Won the Petron Malaysia nationwide point of sales (POS) terminal UPS supply project.

2020-2022

Won the Maybank and Ambank nationwide ATM UPS supply project.
Won the Parliament of Malaysia UPS supply and replace project.
Actively involved in supplying UPS to medical centers for C-19 testing facilities.
Mass supply of UPS to Ministry of Health (MOH) to support and back up X-ray machines.
Actively involved in projects related to the energy sector.
Introduced rental program and trade in program for the whole range of products that we can offer.
Established partnership with a local Australian and Indian company for UPS supply on project basis.
Established the first AVS and UPS guest experience center in Malaysia.
Grand opening of Neuropower's 16,000 sqft headquarters. Achieved Largest UPS Guest Experience Center by the Malaysia Book of Records.
Certified as an EXIN Certified Data Center Professional (CDCP), offers top-tier data center infrastructure solutions backed by professional expertise.
We've been honored with prestigious awards, including the Best Brand Award in Engineering and Technical Services, Leading Excellence Business-First Class Awards, Certified Trustworthy Services recognition, and the Superb Brand Award.
Introduced the Flexi Series, a line of dynamic modular data center infrastructure solutions designed to adapt to the ever-evolving market landscape.

2024- Present

Introduced a major technology update for the Galleon Pro III series, now compatible with lithium batteries. The new design features a sleeker, more compact form factor, along with swappable power modules for improved flexibility and serviceability.
Recognized as one of the SME100 Fast Moving Companies 2023, acknowledging our growth and industry impact.
Honored with the Consumer's Choice Award 2024/2025, reflecting strong market trust and brand reputation.
Earned ENERGY STAR® certification for selected models of our online UPS systems, signifying compliance with strict energy efficiency standards.
Successfully obtained ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 45001:2018 (Occupational Health & Safety) certifications, reinforcing our commitment to excellence, sustainability, and workplace safety.
Achieved SIRIM certification for selected models of our line-interactive and online UPS systems, ensuring conformity to national quality and safety standards.

GALLERY

Our Memorable Events & More

Testimonials

Trusted & Reliable Partner

Mr. Tan Y.H

MANAGER OF BUSINESS STRATEGY DIVISION, CANON MEDICAL SYSTEMS

Neuropower has over the years upheld their role as experts and professionals in their industry on top of being an understanding and supportive partner and supplier. During the recent pandemic, Neuropower has countlessly offered top-notch support in the highest order to us with their nationwide service centre, in our fight against challenges form the pandemic. In short, we at Canon Medical Systems Malaysia Sdn. Bhd. are glad to be able to forge a long-term relationship with Neuropower Malaysia, having been able to live up to our strict standards and high expectations.

Ms. Shermaine Malone

CONTRACTING SPECIALIST OF DEPARTMENT OF DEFENSE

Neuropower provided outstanding support with the leasing and installation of UPS and back-up batteries. Their professionalism, attention to detail, and expertise were crucial with the set-up and they continue to communicate with the Team ensuring all issues are addressed and corrected immediately. We appreciate their commitment and dedication to providing us with excellent service.

Mr. Ronnie M.

BUSINESS MANAGER OF HEALTH SYSTEMS SERVICE DELIVERY SGMM, PHILIPS MALAYSIA

We have partnered with Neuropower (M) Sdn. Bhd. since 2007, who have been supplying Philips Medical with their UPS and AVS Systems to protect our equipment. In the many years that we have worked together, the equipment supplied by Neuropower Sdn. Bhd. never failed to meet our expected performance. Their teams are also technically sound and their abilities to customize their solution to meet our needs yield beneficial results so far. They have also been very insightful, responsive and most importantly accountable.

Mr. Amer

CHIEF FINANCIAL OFFICER, ALYPZ

Neuropower's performance towards Alyps Sdn Bhd is 'EXCELLENT'. We appreciate their effort in providing excellent services and hope that Neuropower can maintain the current performance in striving for excellence in supporting us.